Welcome to Scented Queen’s FAQ Page!

FIND THE ANSWERS TO THE MOST COMMONLY ASKED QUESTIONS HERE

How can I place an order?

To place an order, please click the link provided in the product description or below. This will direct you to our Etsy shop where you can purchase our products!: etsy.com/shop/ScentedQueen

Do you offer international shipping?

We currently don’t offer international shipping. However, feel free to reach out to us at scentedqueens@gmail.com– we’d love to hear where you’d like us to expand to next!

How long will it take for my order to arrive?

Standard shipping takes 5-7 business days, while Expedited shipping takes just 2 business days.

What is your return policy?

Scented Queen prides itself in creating organic, high-quality, handcrafted product. Due to the personal nature of our products, we currently do not accept returns or exchanges. However, your satisfaction is our top priority!

If you are not completely satisfied with your purchase, please reach out to us at scentedqueens@gmail.com. We’ll be happy to work with you to resolve any concerns to ensure that you have a positive experience with Scented Queen!

How should I store my products to ensure longevity?

Sugar Scrubs can be stored anywhere at room temperature for about 6-12 months.

Perfumes should be stored somewhere dark, cool, and dry for about 3 to 5 years.